Pricing

Starting at $995

A comprehensive review of your business operations designed to identify inefficiencies, bottlenecks, training gaps, and growth opportunities.

Includes:
• Operations Review
• Dispatch Review
• Reservation Review
• Workflow Analysis
• Written Recommendations
• 60-Minute Review Meeting

Starting at $2,500

Custom Standard Operating Procedures built specifically for your business.

Includes:
• Department SOPs
• Employee Procedures
• Reservation Processes
• Dispatch Processes
• Customer Service Procedures
• Digital Delivery

Custom pricing available for large projects.

Starting at $500

Training programs designed to improve employee performance and operational consistency.

Includes:
• Dispatcher Training
• Reservationist Training
• Customer Service Training
• New Hire Onboarding
• Quality Assurance Reviews

Hourly Coaching:
$125 per hour

Starting at $995

Improve dispatch efficiency, communication, accountability, and operational consistency.

Includes:
• Dispatch Audit
• Process Review
• Training Recommendations
• SOP Recommendations
• Team Coaching

Starting at $995

Improve quote conversion, customer experience, reservation accuracy, and lead follow-up.

Includes:
• Reservation Audit
• Reservation Workflow Review
• Customer Service Evaluation
• Follow-Up Process Review
• Staff Training Recommendations

Starting at $2,500  per month

Ongoing operational support without the expense of hiring a full-time Operations Manager.

Includes:
• Weekly Consulting
• Operational Guidance
• Team Coaching
• Process Development
• Accountability Support
• Email & Phone Support

Most Clients:
$2,500- $5,000 per month

Starting at $2,500 per month

For transportation companies needing hands-on operational support and leadership.

Includes:
• Dispatch Oversight
• Reservation Oversight
• Employee Coaching
• SOP Development
• Workflow Management
• Weekly Meetings
• Operational Consulting

Custom pricing based on company size and scope.

$145 per hour

OR 

Monthly Retainers beginning at $2,500 a month.

Ideal for business owners seeking guidance on:

• Growth Strategy
• Operational Challenges
• Employee Issues
• Dispatch Problems
• Reservation Issues
• Customer Service
• Process Development

5 Days: $1,950 + Travel

7 Days: $2,500 + Travel

We come to your operation and work directly with your team to improve systems, training, customer service, dispatching, reservations, and operational performance.

Custom Quotes....

Need something unique?

We offer customized consulting solutions tailored to your business needs.

Contact:
Emily Curry
The Follow Up Firm

888-780-7254

[email protected]