🔹 Essential Package
Affordable, reliable call answering for smaller NEMT providers.

24/7 live answering (basic call handling & message taking)
Appointment reminders & ride confirmations
Secure message forwarding (SMS/Email)
HIPAA-conscious handling
💲 $175/month – up to 150 minutes
💲 $325/month – up to 300 minutes
 
🔹 Professional Package
For growing NEMT providers who need more than basic call answering.

Everything in Essential, plus:
Call screening & warm transfers
Ride scheduling / trip logs entered into system
End-of-shift summaries
After-hours support included
💲 $700/month (25 hours)
💲 $1,200/month (50 hours)
 
🔹 Overnight Guardian Package
Because your phones don’t sleep — and neither do we.

Dedicated overnight dispatch coverage (11 PM – 7 AM EST)
Driver coordination & trip scheduling
Reservation monitoring & urgent call handling
End-of-shift handoff report delivered by 7 AM
💲 $1,500/month (5 nights/week)
💲 $1,950/month (7 nights/week)
➕ $350 one-time onboarding fee
 
🔹 Boutique Executive Package
For NEMT companies who want premium coverage day and night.

Everything in Professional + Overnight Guardian
Proactive follow-up with passengers & drivers (confirmations, ETA updates, no-shows)
Trip adjustments & rerouting in real time
Dedicated account manager for your company
💲 Custom pricing — starting at $2,400/month (100 hours blended day + night)
 
✨ Add-On Options

Custom script building & training – $300 setup
On-call emergency coverage (holidays/weekends) – $100/day flat